FAQs



Our most common questions...


  • How do I log on to Windows?
  • How do I access my District email?
  • How do I "back up" my data? 

Other Questions and Answers:
  • Elementary Report Card instructions

  • Using the phone system...

  • Taking attendance...

Questions
1) What is my username and password?
2) How do I change my password?
3) I am entering the correct username and password, but it is not working. What is the problem?
4) How do I back up my data?
 
Answers
1) QWhat is my username and password?
A
Username is composed of the following:
Last name, firsit initial, last four digits of your Social Security Number.
(e.g. smithj1234)

Students add the year of graduation to the beginning...(e.g. 07smithj1234)

Password will usually be either last four digits of your SSN, or it will be blank (as in no password, not the word "blank").

BE SURE TO CHANGE YOUR PASSWORD.

Tips on choosing a secure password.
2) QHow do I change my password?
A
After you have logged on to the network, press Ctrl + Alt + Del. Select the option "Change password."
3) QI am entering the correct username and password, but it is not working. What is the problem?
A
If your username and password are not working, there are several things to check:

  1. Check and double-check your spelling. Remember, usernames are last name, first initial, last four digits of your SSN.

  2. Check the "Log on to" box. This is located under the User name and Password entry boxes.
    Make sure that it says CLEADMCITRIX.
    If you don't see this box, select Options >>. If the box still does not show up, your computer is probably not configured to log on to the District network.

  3. Check the computer's network cable. This cable looks similar to a phone cord, but is thicker. One end plugs into the computer and the other end into a jack in the wall. If the cable is kinked or pinched, it may affect connectivity.

  4. If this is the first time you have tried to log on to the District network, you may not have an account yet. Contact the Tech Department, and we will gladly set up an account for you.

  5. There is a chance that you may have forgotten your password. It happens to the best of us. Contact the Tech Department, and we promise to reset your password with minimal teasing. SchoolCenter Picture
4) QHow do I back up my data?
A
First, let's discuss where to back up your data.

If you open My Computer (found by selecting Start, My Computer), this is where you see your “drives.” Each drive is assigned a letter. The floppy drive is A:, the hard drive is C:, and the CD-ROM is usually D:.

Each user that logs on to the network has a folder on the network. Only you have access to your folder. Your network folder is named the same as your username and is attached to the letter X:. This is where you would backup your important files for protection.

Choose the X: drive as your save location.

For example, let's say you create a document in Microsoft Word and want to save it. At the "Save" window, notice that the default saving location is usually the "My Documents" folder, which is located on the computer's hard drive. Click the drop-down arrow next to the "Save in:" box and choose your network folder. The document will now be saved on your network folder (which is attached to the X: drive).

You can log on to any District computer connected to the network with your username and password, and you will be connected to your X: drive/network folder. Saving to your network folder enables you to access your files anywhere in the District.